Banking

Credit Cards

BingoOntheBox is happy to accept multiple methods of online bingo banking, including; Visa and Mastercard credit cards. As well as this, you have the option to use a debit card – see the above information. If you do not wish to provide your credit card details over the internet, you can submit them by fax or over the telephone.

Once they have been approved, transactions will be credited to your bingo account, allowing you to game straight away.

All credit cards are refreshed at BingoOntheBox.com on Tuesdays and Fridays at 18H (Eastern Standard Time) / 24H00 (GMT + 2 Hours). Please remember that BingoOntheBox uses Eproc Ltd, Mezzanine West, Hadfield House, Library Street, Gibraltar, UK, to process all banking transactions. Eproc Ltd are a financial subsidiary of BingoOntheBox. Please also note that following a transaction, your statement will show a bill from www.thepalacegroup.com, www.iprocsa.com, www.strongmare.com or www.proccyber.com.

BingoOntheBox.com is committed to delivering the best casino banking service. However, in the unlikely event that you experience any difficulties depositing or withdrawing, please contact our free-phone customer service team or email us at support@bingoonthebox.com.Top-level customer service is available 24 hours a day. All requests will be handled right away and your credit card will be charged immediately following a deposit.

It is suggested that all players print out a copy of their transaction data for EVERY transaction. This will facilitate in reconciling transaction problems.